Shipping guide
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How to Notify Us - You’re Sending Something In
Packaging Tips
Saving Shipping $
Arrives at PowerSteering.com - next steps
Contact Information
How To notify us that you're sending something in
Click the ONLINE FORM below to complete and submit information about your rebuild. After packaging, ensure your name and return address are on the outside. We’ll match up the information submitted to the package and email you the next business day, after completing check in. Or, you can print the Paper Form below and include it with your package.
Packaging Tips
Ship gearboxes and pumps separately
Unless exceptionally packed, pump reservoirs and pulleys will be damaged by the gearbox in a poorly packaged box containing both
International Shipping
We are expert power steering rebuilders, but not export documentation. If you want us to ship internationally, you’ll have to help provide forms, tariff codes, etc.
Poor Packaging can result in shipping damage
Pulley’s are easily bent in shipping…
An arrival - that almost didn’t make it in one piece
Draining oil (Leaking oil in shipment can result in delays or returns to you)
Power Gearboxes: With gearbox on a bench, install old hoses finger tight (if you have them.) Allow other hose ends to drain in bucket. Remove the fluid by turning the small input shaft from lock to lock with a vice grip, multiple times till the majority is removed (you’ll never get it all)
Pumps: Remove the cap, tip upside down (if reservoir is included) and allow reservoir to drain for awhile. Tip upright and shake and drain upside down again.
You can help prevent leakage from fittings with foam ear plugs.
Box-in-a-Box Packaging is recommended
Everything in a package should be tight. If you shake the box and hear rattling, its loose and can work a hole in the box or incur other damage
Some examples of good packages below. MORE PHOTOS here.
Box in a Box
Here a customer bagged the inner box, which kept the sharp edges of the component from cutting the plastic bag. Notice the oil soaking the inner box.
Ship in cardboard
UPS adds an extra charge if the outer covering is plastic, wood, etc. So, cover your container in cardboard, if you’re not already using a cardboard box
Residential versus Commercial Address
Costs for delivery to residential addresses are almost $5 higher than shipping to commercial addresses (a business name to a residential address - doesn’t save money.) So if its convenient, have it shipped back to your place of work or another business you’re associated with
Save Shipping Money
Excess Insurance
Even if you pay for $500 worth of insurance with UPS, you’ll have to prove it was worth that much if you file a claim. They pay out based on the items value - so don’t buy excess insurance
Retail Carrier Cost Comparison
This comparison was done on the listed carriers websites, in July 2020 for a 32Lb, 15x15x15 cardboard box, no extra insurance, ground transportation. It is for comparison purposes only. Postal Service delivery times are inconsistent. Often attempting to deliver after we are closed for the day.
We recommend UPS or Fedex Ground
Your component is checked-in, usually the business day after it arrives
A work order is emailed to you describing the work to be performed and costs
If there are questions, we’ll get them resolved up front
Normal turnaround time is 2 weeks or less in the shop
When the rebuild is complete, an invoice is emailed and you can pay it online with a credit card
Arrives at Powersteering - Next Steps
Contact Us
Thinking about sending something to us? See our page “How to Let Us Know You’re Sending Something In” part of our Shipping Guide page.
How To Ship To US
Email Us
Call Us
417.374.7627 (CST)
Note: we do NOT sell parts we’re just rebuilders
Our Location
PowerSteering.com
607 West Kathryn Street
Nixa, Missouri 65714